Aska is a leading Call Center development company located in Osaka Japan, that provides call center development services designed for every online business irrespective of size, value, and model to provide high customizability at low costs.
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Define Agents, Telephones, Users and their Permissions.
Group Agents in Queues, for example by skills and services.
Enable Call Recording (automatic or manual) in .wav, mp3 or .gsm format.
Transfer calls through blind, attended or warm transfer.
Listen, download and rate Recordings for Quality monitoring.
Analyze performances using custom or ready to use reports.
Check inbound, outbound, internal and abandoned calls.
See the Agents' status (ready, on pause, not online) in realtime.
Use Voicemail application to let a caller leave a voice message.
Share a brief about your project and get a guaranteed response within 24 hours.
Contact our Sales team to get answers.
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